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Old 12-17-2010, 11:08 PM
ericstorm ericstorm is offline
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Join Date: Dec 2010
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Default spare parts D-Vinyl 2020

Hi soundgraph team,

honestly I'm disappointed due to the fact that I bought some years ago a D-Vinyl 2020 and after a few club sessions it's dead!! We are not talking about more than 20 sessions!

To get support is nearly impossible. I tried everything to get the machine running again.
What I know is that the internal power suply unit is down. I tried to get some spares.. forget it! You guys are the only ones who can help me out of this situation.
Is there a chance getting some spares over to me or can throw the dvinyl away and can clearly say that I wasted my money?
Hope to get some feedback soon from your side...


cheers
Eric
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Old 01-06-2011, 06:00 PM
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johnny.hur johnny.hur is offline
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Join Date: Jul 2009
Location: South Korea
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Dear ericstorm,

I’m sorry for the late reply.
Regret to say, we can’t support D-Vinyl 2020 anymore. We manufactured this product for the last time in 2003. Currently there is no stock or spare parts for D-Vinyl 2020.
I’m really sorry for this.

Regards,
Johnny Hur
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