iMON PAD problem [Archive] - Soundgraph Forums

igneus

10-20-2009, 04:17 AM

Hello.
I have OEM iMON VFD in Thermaltake Mozart SX chassis.
I've installed the latest iMON so software and VFD are working fine, I have already tested VFD with
MediaPortal.
The problem is with remote control.
Basic buttons like arrows, windows key, menu key etc. are working but
when I press any programmed button, VFD says "Not defined command" and
then randomly repeats this message for some time. Both in application
and on windows desktop, none keys are working.
I only managed to eject CD drive once. Don't know how this happened.
iMon PAD is selected in settings and I'm sure I have PAD, only it's
Thermaltake branded.
I'm using Windows XP Professional SP3.
Please help.

igneus

10-22-2009, 02:11 AM

Johnny, could you reply please?

johnny.hur

10-25-2009, 04:44 PM

Dear igneus,

I think your problem is similar with the following link.
Please check it out.

http://www.soundgraph.com/forums/showthread.php?t=707

Regards,
Johnny Hur

igneus

10-25-2009, 10:23 PM

The difference is that I'm using WinXP, not Win7.
I will try clean install as you suggested and then I will post the results.
Currently, I have:
firmware version 0x3601 (VFD HID OEM)
software version is 7.64.0930 (Thermaltake) - the one installed by auto-update

igneus

10-26-2009, 01:50 AM

Made a clean install of iMon 7.77.1022.01. Still same problem.
Where I can download older software? This will be the simplest solution.

johnny.hur

10-29-2009, 12:03 AM

Dear igneus,

You can download old installation file from the link below.
http://www.soundgraph.com/forums/forumdisplay.php?f=104

The best way to solve this problem is to re-produce it in our test lab.
But it doesn’t happen in our test lab. Thus, we need your help.

If it is not bothering you, please send e-mail to johnny.hur@soundgraph.com.
Then I’ll send the test version that makes a log file.

I’ll really appreciate your help.

Regards,
Johnny Hur

igneus

10-29-2009, 12:44 AM

Hi Johnny!
The problem appeared to be quite stupid.
When I disassembled the chassis, I got an idea - I've disconnected the
header from chassis media buttons to iMon for our next test.
And...poof! Everything seems to work now :)
So the problem is not in iMon, there must be a shortcut in the chassis
button panel.

So everyone please note:
1. Latest iMon works fine with Windows XP SP3. The common problem is probably Win7-specific.
2. The specific chassis is Thermaltake Mozart SX. Can't say the quality is poor overall but I also had to fix sticky power/reset buttons so could be better for such a high price.
btw, you can use most 2U server riser cards with this chassis if the one from the box is not good for you.

goracer

03-15-2010, 04:26 AM

I tried to search and this was the closest as I do not know where to post...

Thermaltake Mozart SX
XFX 9300 MB, Intel Q9300 quad, 8 gig OCZ platinum RAM, OZC SSD & 2tb hitachi, Bluray
Windows 7 and latest HD iMon software and rivers.

I had HDCP issues with he board and it took a year for Nvidia to fix the issue. So I am just now getting around to reinstalling the software and using the remote. I have the half hight box, so i'm not sure if the tv tuner will fit. Anyhow, my issue is the remote control or iMon pad as it's called. All the buttons are sticky and it's just been sitting on top of the tv. It's never had anything spilled on it, almost never used, just dirty from dust. The power off button works but power on does not. I have not tested media center or other buttons as I still have to read the manual and configure the software.

What is the best way to clean the remote iMon pad? :confused:

I want to take it apart and use electrical cleaner but I don't want to break it. I don't see a way to open it (no slots). Mine is a charcoal dark gray or black, not silver.

goracer

03-15-2010, 04:29 AM

Do you have any idea what language this is in, so I can translate with bablefish? :confused:

http://vglab.ru/2010/03/01/sobiraem-svoj-htpc/

goracer

03-15-2010, 04:48 AM

Do you have any idea what language this is in, so I can translate with bablefish? :confused:

http://vglab.ru/2010/03/01/sobiraem-svoj-htpc/

Ok nevermind on this one. It's Russian, does not answer my remote issu and I already used insulating washers on mb screws when I assembled it.
http://babelfish.yahoo.com/translate_url?doit=done&tt=url&intl=1&fr=bf-home&trurl=http%3A%2F%2Fvglab.ru%2F2010%2F03%2F01%2Fsob iraem-svoj-htpc%2F&lp=ru_en&btnTrUrl=Translate

DanielKaminskideSouza

09-10-2011, 01:02 AM

igneus

09-23-2011, 07:17 PM

I had exacly the same issue.
I tried several Imon versions, and stihl the same problem.

Then I remembered a guy that said there was a short circuit in his keyboard pcb.
So patiently I disassembled the front panel of my thermaltake mozart Sx 7001 case.

Then I removed the old soldering of all the keyboard pcb.
Then soldered all the tact switches in place again (qualified person should do this).

I'm an electronic engineer and my suspecion is that one of the soldering spots was short circuiting the gnd of the switches board.

:D Fixing it made me so glad.

Hi Daniel.
Sorry, I've not been on this forum for a while.
Just to let you know, in my case the fix was even more simple. I took apart the VFD/reciever PCB and added the insulation washers between screws and PCB. So now it works flawlessly. :) It seems that some Mozarts have factory defect.

DanielKaminskideSouza

09-27-2011, 12:04 AM

Maybe that was my problem too.
When I disassembled it to resolder and mount it back, it could be so that the short circuit was gone, regardless of the resoldering.

Anyway for an evaluation with naked eyes, the previous soldering was looking too close to the gnd, if not short circuiting.

My tip for the pcb layout engineer is to increase the clearance of the gnd plane to the soldering spots in the switches board.

I didn't add the washers yet, as you sad igneus.
But I'll do it to have peace of mind :cool:.

Thanks.