iMedian software is haunting like anything

[raney]

I've purchased iMon VFD recently and installed latest iMedian and auto updated also.
I'm facing a terrible problem of crashing iMedian while updating the songs list.
due to this i've not listened a single song till date from installation of the product.

kindly give possible input to tackle the problem.

[slash.kim]

Dear raney,

Dear Raney...

Your issue is different with this thread and how about you make a new post with the details of your situation. If iMEDIAN HD cause some problem when making your audio database, you can check the folders carefully and try to find a file cause some problem. I am sorry for this inconvenience, but I suspect some of your audio files might have a wrong format of ID3 tags.

Thanks

Dear DK,
Sorry for the wrong thread, as I was not aware.
Actually I would like to make u notice that iMedian old version (supplied with product) works very much fine with database updation but the moment I update it to latest version it crashes while song file updation. I've also tried with fresh download of iMedian latest version.
I've also checked the id3 tags of a few files and made their separate folder and asked iMedian to update them, still iMedian crashed.
So certainly the problem is with software.
Kindly help.

Could you try to find file which makes problem more? If you separate more and more, you could find which music files make problem.

I know it's annoying thing but if you could find and send it to us, it is helpful to us to make iMEDIAN HD more stable. Though we tested music scanning feature with all music files we have, it is highly possible that you have music files which are encoded or ripped from other tools than we have.

And if you use one ripping tool, could you let us know which one your are using?

Thanks and best regards,
slash.kim