Touch screen not working on my FingerVU 706

[howardchoi]

I am using Win7 Ultimate x64. I have succesfully installed FingerUI and can use FingerVU as a secondary monitor. However, when FingerVU 706 was enabled the calibration screen showed up with the numbers 000 in the middle and a cross at the upper top left hand corner. I tried to touch the cross with my finger with some pressure, the numbers 000 didn't upcount. Then I tried with the tip of a pen and applied some pressure, but still the numbers 000 didn't upcount.

Please advise what I can do.:confused:

[slash.kim]

Dear howardchoi,

Please check the touch device installed correctly first.

If you installed iMON/iMEDIAN HD as well as FingerUI, you might see the circular iMON indicator on Desktop. Click there with mouse right button, then you could enter the iMON Manager window. In option > version/update page, you could check the iMON firmware version number. If the number is 0xffffffff, the touch device is not installed correctly. If this number shows 0x3480xxxx, the device is installed correctly.

If the touch does not work even the touch device is installed correctly, please try other USB ports, especially the rear side USB ports which is soldered directly on motherboard.

Thanks a lot,
slash.kim

[howardchoi]

It works now when I use the USB ports at the back panel of the motherboard. Thanks very much for your advice, slash.kim.;)