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blc
03-26-2010, 03:16 AM
Hi support,

I have another software (Mediaportal) that requires VC++ 2008 redistributable, but it seems that iMON software is not compatible with it. After installing the 2008 redist (SP1 or not) I try to run iMON software, but I get error message saying "Application failed to start - side-by-side configuration incorrect". If I un-install version 2008 and use 2005, iMON works OK.

Question: Do you have plans to make iMON software compatible with never VC++ redistributables? If so, what would be the expected timetable for this?

Best regards,
blc.

blc
03-26-2010, 03:20 AM
Using Windows 7 32-bit and latest iMON software.

johnny.hur
03-29-2010, 06:13 PM
Dear blc,

I’m sorry for your inconvenience and really appreciate your support.

We’ll check this issue in our test lab and if there’s a problem, we’ll add it to our “To Do List”. Please wait for a while and check it later.

Regards,
Johnny Hur

hoppel118
04-18-2010, 07:47 AM
Hey,

I have got the same problem with windows 7 x64. Please help!