View Full Version : Windows 7 64 bits driver issue
JohnWayne
03-12-2010, 11:43 PM
Is there any way to avoid the "Would you like to install this device software" message in Windows 7 64 bits version?
I would really like to install this completly silent.
slash.kim
03-13-2010, 04:54 PM
Dear JohnWayne,
Could you let us know which iMON product (with firmware version) you are using? The firmware version can be gotten in iMON Manager > Option > Version / Update page.
Thanks a lot,
slash.kim
JohnWayne
03-15-2010, 06:16 PM
I have just tried ver. 7.85.0222. But I have also tried 7.20.0428 and 7.77.1022 without success.
The only version I can get to work without the message is 5.0.0.721 (but this is old and will not work properly). I should mention that all versions works fine with Windows 7 32 bits.
Is there a signature problem with the 64 bits OS?
slash.kim
03-15-2010, 06:27 PM
Dear JohnWayne,
In order to determine it's a signature related problem or not, please let us know the firmware version number. The number 7.85.0222, 7.20.0428 and 7.77.1022 is Software version number. We'd like to know firmware version number.
Thanks a lot,
slash.kim
JohnWayne
03-15-2010, 06:32 PM
Ok, the firmware number is 0x380208
slash.kim
03-16-2010, 05:54 PM
Dear JohnWayne,
Do you want to avoid the message box shown in installation time? Because iMON/iMEDIAN HD Software installation setup file is commonly used for all iMON hardware models, there're driver pre-installation process occur even though your hardware is HID model. (It means that Windows supported-native HID driver is used for your iMON hardware.) And in this process, WHQL related pop-up can occur because the old iMON OEM driver's x64 driver did not get the WHQL certification.
We'll check the way to avoid the driver pre-installation using model selection box or etc.
If you mean whenever you running iMON not installation time, it's abnormal action. If in this case, please let us know again.
Thanks a lot,
slash.kim
JohnWayne
03-16-2010, 09:59 PM
Thanks for your support slash.kim.
Yes, I am talking about installation time.
I am working in a PC assembly company. And I need to get rid of these pop-ups in order to approve some products for our assembly line.
It seems like the software installation works fine without approving the pop-ups. What would happend if the drivers where removed from the installation process (from the cab)?
Thanks.
slash.kim
03-17-2010, 06:23 PM
Dear JohnWayne,
We did not check what's up if there'e no driver file in the setup folder. After checking there's no problem with remote driver files, I'll let you know the result.
Thanks a lot,
slash.kim
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