Turn off LCD Display when PC shuts down?

[Vindictive]

When I shut down my computer the LCD screen stays on, displaying a time clock. How do I make the display turn off completely when I shut down my computer?

I set in the Imon Manager "LCD backlight OFF when Imon closed". LCD does shut off when I exit the program. The LCD also turns off when I initially shut down the computer but a second later the display comes on with the clock.

[Flying Kiwi]

When I shut down my computer the LCD screen stays on, displaying a time clock. How do I make the display turn off completely when I shut down my computer?

I set in the Imon Manager "LCD backlight OFF when Imon closed". LCD does shut off when I exit the program. The LCD also turns off when I initially shut down the computer but a second later the display comes on with the clock.Well you've done what I'd suggest which is to configure iMon how you have done. This is interesting because this feature works fine on my Win 7 machine. What Software and Firmware versions are you using for iMon (iMon Manager -> Option -> Version/Update) and with what OS/PC Hardware? What settings do you have in the motherboards BIOS for power going to the USB ports - any options available? Do you have any other devices plugged into USB ports at the same time and have you tried it with a 'bare' setup (nothing else plugged into a USB port)?

[Vindictive]

iMON Manager ver 7.62.0721
IMON Firmware ver 0x4502 Premier

Windows Vista Ultimate 64 bit Sp2
Proc: Core i7 920
Mobo: Intel DX58SO

Nothing in Bios under usb. I tried disabling boot from usb to see if that helped with anything. It did not. The only thing I have plugged in USB is the mouse and keyboard. The Veris is plugged in through internal USB header. I tried unpluging the usb header but the LCD still stays on so I am guessing that is not it? With the header unplugged the clock stays on when you power on or off the computer, but it does not see the iMon software since the usb is unplugged. Not sure it is a good way to test it but this is what I tried. Any Ideas Anyone?

[Flying Kiwi]

With the header unplugged the clock stays on when you power on or off the computer, but it does not see the iMon software since the usb is unplugged. Not sure it is a good way to test it but this is what I tried. Any Ideas Anyone?The reason why I was wondering about the USB ports was because, as you say, having the LCD module USB unplugged, results in the screen staying on. I'm not sure how this works at shutdown - maybe it's a timing issue with the design of iMon where if USB power is removed to slowly after powering off (or removed and the re-powered up), the module thinks it's been unplugged from the USB port and switches on again in clock mode (just like you get when restarting the PC). I have an Intel board as well (although it's a DG45ID) so I know what you mean about few configuration options in USB settings. My Antec Frontview works fine after loading optimal BIOS settings (Legacy USB mode and all USB ports enabled). Perhaps the Soundgraph people have heard of this before and know whats going on from the info you've provided. Sorry I can't think of other options. :(

[Shamalam]

When I shut down my computer the LCD screen stays on, displaying a time clock. How do I make the display turn off completely when I shut down my computer?

I set in the Imon Manager "LCD backlight OFF when Imon closed". LCD does shut off when I exit the program. The LCD also turns off when I initially shut down the computer but a second later the display comes on with the clock.

A "feature" of newer Soundgraph LCD's.

If you check the old forum, there are lots of posts from people suffering the same problems, but no helpful responses from Soundgraph.

The only response they can offer is the "LCD backlight OFF when Imon closed" checkbox, even when you tell them it's already checked, followed by "Set the standby message to blank", even though this leaves the backlight on! They now refuse to respond to emails enquiring about it, and have ignored all forum posts on the subject beyond the advice above.

I suspect they've made a bunch of broken ones, but don't want to bear the burden of replacing them, so have decided to leave their customers in the lurch.

After several cases were returned and replaced with ones with exactly the same fault, I came to the conclusion that this is a universal problem. In the end I gave up on the case and Soundgraph, there's no point supporting a company that doesn't support it's customers.

[Vindictive]

Thank you for your reply. I was waiting for SoundGraph to respond with a solution. I guess I would have been waiting indefinitely... I will not purchase nor recommend a product from a company that will not help their customers with a solution, even if the solution at the monent was to admit there was an issue with their product that can't be fixed with the current version. Honesty to their customers will deliver loyalty. The SoundGraph Company seems to lack that virtue. This is my first experience with this product and support. I will not recommend this product nor purchase it for any furture build. Sorry Antec, maybe you can help your customers find a resolution from SoundGraph.

[Flying Kiwi]

A "feature" of newer Soundgraph LCD's.That's because it's a newer feature of iMon - ie versions more than a few months ago didn't have the option to turn of FrontView on shutdown and I recall even my PC that I built in July wouldn't power off FrontView until an iMon update came along which incorporated this feature.

If you check the old forum, there are lots of posts from people suffering the same problems, but no helpful responses from Soundgraph.See above for the reason why.

The only response they can offer is the "LCD backlight OFF when Imon closed" checkbox, even when you tell them it's already checked, followed by "Set the standby message to blank", even though this leaves the backlight on! They now refuse to respond to emails enquiring about it, and have ignored all forum posts on the subject beyond the advice above.How do you know they've ignored this (rather than being busy with other things and not having much time for here lately)? An email or fax to tech support would be worthwhile for a direct response in an urgent case.

I suspect they've made a bunch of broken ones, but don't want to bear the burden of replacing them, so have decided to leave their customers in the lurch.I'm certainly having no such problems regarding getting an RMA replacement due to a firmware bug with my Antec Fusion Remote Max FrontView Screen (although in fairness, that is through Antec).

After several cases were returned and replaced with ones with exactly the same fault, I came to the conclusion that this is a universal problem. In the end I gave up on the case and Soundgraph, there's no point supporting a company that doesn't support it's customers.If that were confirmed to be the case I'd say fair enough but we don't know why they haven't replied and I'm not sure it's fair to jump to that conclusion until we've heard from them... I seem to recall reading somewhere (maybe in another forum here?) that this behaviour may be due to a timing issue (in which case it should be possible for Soundgraph to rectify it fairly easily).

[Alcahest]

I have a fusion black v2 case from Antec with iMON LCD.
I have ZERO problem with this feature.
I switch off pc, frontview (lcd) switches off and stays that way until I boot the PC again.

Works as intended.

You may have this issue if you have micro power-cuts from the power outlet. In this case, the LCD is reinitialized... try another power outlet if possible or even better a UPS and see for yourself.

This is NOT a flaw or a bug, rather a power issue, I think.
Later,

Alcahest
edit: mobo is P5K-VM. LCD firmware 0xa1.

[Flying Kiwi]

I have a fusion black v2 case from Antec with iMON LCD.
I have ZERO problem with this feature.It's the same here in this regard with my Fusion Remote Max BUT just because our devices don't have the problem doesn't excuse Soundgraph/the case manufacturer from coming up with a solution for those who do. The Intel motherboard referred to is a state of the art board with support for the Core i7 series CPUs, CrossfireX and SLI so maybe a motherboard firmware revision will come along which adjusts the timing relationship between when USB power is removed and when the other power not supplied through the special adapter is removed - that's my guess as to what's going on. Yes it's power related (generally speaking) but I don't think it's anything simple like a faulty PSU. I'd certainly ensure all required power leads are plugged into cards how they should be (eg the graphics card(s). I'd also try to test it in as bare a configuration as possible eg only 1 graphics card installed, 1 HDD etc to try and weed out which component or combination of components creates the issue. I'd also ask Intel if they can throw any light on whats going on.

That reminds me, I never asked Vindictive if the latest motherboard BIOS was installed (a new version came out last month on Intels site for this board).

[Vindictive]

That reminds me, I never asked Vindictive if the latest motherboard BIOS was installed (a new version came out last month on Intels site for this board).

Yes, I've updated the bios to the latest version.

You may have this issue if you have micro power-cuts from the power outlet.

It is not my power outlet and I have a Battery backup hooked up to my computer.

Only time my display turns completly off when:
1) The Imon Program is exited in windows
2) When my computer goes to sleep.

Again, When I shut my computer down, as you see windows log off, the LCD goes off, but when the whole systems is powered off, a second later the LCD comes back on with the clock.

I work in this industry so I have a great understanding of computers, however, as we all know there is alway something new that comes up with computers. This is one of them that I'm in search for an answer. Even if there is no solution I wish it would just be stated, Therefore, I can stop searching. To be honest I already have...but optimistic? there will be a valid response from SoundGraph?

I appreciate everyones response here, Thank you.

My configuration is as follows:
Windows Vista Ultimate 64 bit Sp2
Proc: Core i7 920
Mobo: Intel DX58SO
PSU: Corsair HX620W
RAM: 6 Gig Tripple Channel OCZ Platinum
Video: BFG 260 OC GTX
Extra: Antec Veris Premier

[Flying Kiwi]

Yes, I've updated the bios to the latest version.I was hoping that may fix things but it'd still be worth emailing Intel support about this with your configuration details below (and the PSU details), also Antec. I used to work in IT as well and since it's an Antec Unit they would technically be responsible for coming up with a repair/solution, although I'd still ask for Soundgraph to chip in here with their take on things - are you seeing this slash.kim, johnny.hur & co?

Edit - I've just found another thread over at http://htpcinside.com/forums/showthread.php?t=349 where jonny.hur has chipped in - you may want to monitor that one in the mean time Vindictive...

[slash.kim]

Dear all,

Edit - I've just found another thread over at http://htpcinside.com/forums/showthread.php?t=349 where jonny.hur has chipped in - you may want to monitor that one in the mean time Vindictive...

As johnny.hur answered in the thread Flying Kiwi linked, we'll test this problem case by case. This problem is a system specific one because it does not occur all systems. First of all we should reproduce this problem on our side and will investigate which source makes this kind of problem. We think it's a power related problem. We are focusing on the power state changes on both USB bus data/power line and ATX standby/system 5V during shutdown.

Please wait little more until we find something.

Thanks and best regards,
slash.kim

[GWR]

I, too, have the same problem that the LCD remains powered in standby. There seems to be no setting to alter this and Antec have been unhelpful so far. It would be a shame, but I may need to return the case to them if I can't find a solution.

I have:
Antec Fusion Remote Veris Black
Foxconn G31MXP-K MB
Intel Core 2 Duo E7400
Asus HD 4350 512MB Graphics
Coolermaster 460W eXtreme Power Plus PSU

Power switch from the case is connected through the LCD and USB connection direct to header on MB.

[slash.kim]

Dear Sirs,

Regret to say that we did not check this issue yet on our test lab, because of several reasons; preparing new version of iMON/iMEDIAN HD Software to support Windwos7 and preparing the new product. After release, new version of iMON/iMEDIAN HD, our test lab may have time to check this problem. If we find something during test, I'll let you know it in this thread.

Thanks a lot,
slash.kim

[Shamalam]

Well, I bought one of these in an effort to replace the faulty overbright and pink LCD in my Fusion Max... and guess what, it's exactly the same!

The display bears no resemblance to the promotional pictures for this device, which clearly show a white LCD on black background. The reality is that it has cyan text on a pink background, as per the pictures in this review:-

http://www.overclockersclub.com/reviews/mms_premier/2.htm

These LCD's are simply terrible. The worst LCD I've ever seen on any product ever. The standard of support from Soundgraph and Antec is also the worst I have ever experienced.

Avoid at all costs.

[tigran]

I am waiting for any news about this problem. I have same problem:(

[intruder369]

Well, I bought one of these in an effort to replace the faulty overbright and pink LCD in my Fusion Max... and guess what, it's exactly the same!

The display bears no resemblance to the promotional pictures for this device, which clearly show a white LCD on black background. The reality is that it has cyan text on a pink background, as per the pictures in this review:-

http://www.overclockersclub.com/reviews/mms_premier/2.htm

These LCD's are simply terrible. The worst LCD I've ever seen on any product ever. The standard of support from Soundgraph and Antec is also the worst I have ever experienced.

Avoid at all costs.

So just what else out there do you suggest then?

I for one see nothing wrong with this display, for the price of this device and what it can do, just what are you expecting. I paid around £60 inclusive of P&P for mine off amazon, and for that kind of money to be honest, you get quite a lot. Just what kind of a display do you want in it for this kind of money. It's not as if your buying some AV Receiver for a thousand bucks.

The display on this goes well with my case I must say, and it's very clear to read. For the measly price of £60 I would say I got a very good deal, and a lot more than what I bargained for into the equation. Honestly some people:D

[Lobizon]

I just registered here to say I'm having the exact same problem. LCD won't go off after powering off my PC. It's been months since this post was started and no answer so far. When can we expect some words from you in here?

Here are my specs., just in case:
Processor: Intel Core2Quad Q9650 3.0@3.2GHz
Motherboard: ASUS P5E3 Deluxe ASUS P5E3 Deluxe WiFi-AP@n
O.S: Windows 7 64-bit (the same happened with Windows XP 32-bits)
Product: Antec VERIS Premiere (iMON UltraBay)
F/W: 0x450209
Software ver.: 7.85.0222 (I've used a few older versions, same results)
Power Supply: CoolerMaster Real Power Pro 850w

There is nothing in BIOS that I could suspect been the culprit of this malfunction. But If you need I check something, be free to tell me.

Hoping at least some quick answer to this. A solution would be better :)

[LarryLlix]

So just what else out there do you suggest then?

I for one see nothing wrong with this display, for the price of this device and what it can do, just what are you expecting. I paid around £60 inclusive of P&P for mine off amazon, and for that kind of money to be honest, you get quite a lot. Just what kind of a display do you want in it for this kind of money. It's not as if your buying some AV Receiver for a thousand bucks.

The display on this goes well with my case I must say, and it's very clear to read. For the measly price of £60 I would say I got a very good deal, and a lot more than what I bargained for into the equation. Honestly some people:D

I paid over a "thousand bucks" for my media player incorporating the iMon proudct. The case and PS came in at over $250, whereas a usual case & PS for this purpose would cost about $49.

For $201 I expect the product to be useable and do something useable.
Next time you can just send me some money, if it moeans so little to you.

SoundGraph has produced a very poor product and blaming it on Antec, mounting it is a disgusting redirection. This readout is made to be mounted in a 5.25 external drive bay, flush mounted and that is what Antec did. It reuires a filter of some sort, as most readouts for direct mounting has incorporated into it, and they cheaped out.

Antec should, also, be also ashamed of themselves for utilizing this product with their eyes closed and not compensating by going elsewhere or fixing the problem.

[johnny.hur]

Dear All,

I’m sorry for your inconvenience.

The best way to solve this problem is to re-produce it in our test lab and check what causes this problem. We’ve tested this problem with various main boards but it didn’t happen in our test lab. Currently we think that it may come from the unstable power supply to LCD. If there is power reset on stand by +5V when PC is off or sleep mode, LCD may turn on the light.

Please check the following post. This user said his problem was related with HDMI connection.
http://www.soundgraph.com/forums/showthread.php?p=4199

Regards,
Johnny Hur

[Lobizon]

@johnny.hur: I don't have a HDMI connection. So, obviously, that is not the problem on my case..

[donkon]

Hi, i have the same exact problem, bought it today but when i shut down pc the lcd shutdown, i like how the company is trying to blame fault on the users. Anyway my mobo is evga classified and power is not a problem as i have the hx1000. Please fix this

[johnny.hur]

Dear donkon,

Currently we think that it may come from the unstable power supply to LCD. If there is power reset on stand by +5V when PC is off or sleep mode, LCD may turn on the light.

Please check the following post.
http://www.soundgraph.com/forums/showthread.php?p=4199
http://www.soundgraph.com/forums/showthread.php?p=10472

Regards,
Johnny Hur

[Flying Kiwi]

when i shut down pc the lcd shutdownThat's how things should be so count yourself lucky! The problem others here are having is that the LCD stays on showing the time when the PC is shutdown. If you want the LCD to stay on (the opposite of what you're complaining about) then there are options in the FrontView setup part of iMON Manager to configure this (a tickbox from memory - I'm not near my PC at the moment).

[odin568]

i have the same problem :-( changed mainboard and cpu, now when my antec micro fusion is in standby, the backlight goes on again and shows the time... :-((( changed usb ports, but that didn't help, also deactivated EuP - no effect...
LCD and powersupply is the same!

PLEASE HELP!!

[Flying Kiwi]

LCD and powersupply is the same!Guess what I think may be to blame - motherboard swapping should have been the last resort and there's no way in the world that the CPU is to blame........ If you read the talk from Soundgraph about this in the forums here, there's mention of this being related to the characteristics of the PSU - never had this problem myself. You could get your friendly PC parts supply shop to do a 'try before you buy' with a different make of PSU and check for any difference.

[odin568]

Guess what I think may be to blame - motherboard swapping should have been the last resort and there's no way in the world that the CPU is to blame........ If you read the talk from Soundgraph about this in the forums here, there's mention of this being related to the characteristics of the PSU - never had this problem myself. You could get your friendly PC parts supply shop to do a 'try before you buy' with a different make of PSU and check for any difference.

psu is the same! I "only" changed mobo, cpu and ram (MSI H55M-ED33, i3-530, Kingston Value Ram 4GB)! Driver version also the same

[Flying Kiwi]

I think I misunderstood your earlier post in that you didn't change the motherboard and CPU in an attempt to fix this problem - did you? You changed them as an upgrade and now the problem has appeared out of the blue is that right? If so, then it's a combination of the new motherboard and old PSU to blame. You may find that something as simple as a motherboard BIOS upgrade will fix things otherwise you may need to try a different PSU which performs differently when connected to this motherboard.

[odin568]

yeah, sorry, my english is not the best ;)
I upgraded my Motherboard, CPU and RAM for more performance and now I have this problem.
I already installed the newest BIOS, this didn't help...
What is interesting: When I boot the PC and then send him to sleep or shut him down again, Display stays of as it should. When I have sent him to sleep and I wake him up again, the display stays on when I send him the second time in standby or shut him down...

[odin568]

so, i plugged in the original psu. this one worked fine with old mobo/cpu combo.

this didn't help!

Can anyone help me? This is really annoying

[slpopp]

I finally got my Frontview display to work as intended by placing an active USB extension cable inide of the PC. The cable plugs in between the short USB header cable and the USB cable that leads to the LCD display. The cable is available from TRIPP-LITE and I would imagine other sources. The TRIPP-LITE number is U026-016, it is a 16 foot cable so I had to coil up the extra cable inside the case. I don't know how this cable will react to the higher performance "noisier" (electrical noise) so it may be necesary to place the extra cable somewhere it will be shielded from "noisy" PC components.

I also did some tinkering with USB hubs as well. Powred USB hubs also seem to work. The non-powered hubs do not seem to work. I chose to go with the cable because it would be completely self contained inside of the PC case.

The cable that I have differes from the one pictured but the bag has the same part number so YMMV.

http://www.tripplite.com/en/products/model.cfm?txtSeriesID=781&txtModelID=2707

[slpopp]

Let's try this again, my post from yesterday isn't showing?

I recently upgraded my HTPC from an Intel D865PERL board (Socket 478) to an Intel DG45ID board with an E8500 CPU and 8GB ram. The iMON manager (Antec Fusion Remote MAX) had been working perfectly with the D865PERL board but when I switched everything over to the DG45ID board the backlight on the Frontview display no longer worked properly. The backlight would go out when Windows started the shut down sequence but would come back on after the PC powered down. I looked around on the NET and it seems a lot of people are having this problem but apparently Soundgraph is saying they can't replicate the problem.

I finally got my Frontview display to work as intended by placing an active USB extension cable inside of the PC. The cable plugs in between the short USB header cable and the USB cable that leads to the LCD display. The cable is available from TRIPP-LITE and I would imagine other sources. The TRIPP-LITE number is U026-016, it is a 16 foot cable so I had to coil up the extra cable inside the case. I don't know how this cable will react to the higher performance "noisier" (electrical noise) PC components so it may be necesary to place the extra cable somewhere it will be shielded from "noisy" PC components.

I also did some tinkering with USB hubs as well. Powred USB hubs also seem to work. The non-powered hubs do not seem to work. I chose to go with the cable because it would be completely self contained inside of the PC case.

The cable that I have differs from the one pictured but the bag has the same part number so YMMV.

http://www.tripplite.com/en/products/model.cfm?txtSeriesID=781&txtModelID=2707

[Flying Kiwi]

How did you switch everything over to the DG45ID and did you do anything as far as the OS and what was installed on the hard disk drive(s)? I have the same hardware as you listed except 4 GB ram and the FrontView back light works fine here. My PSU is a Nexustek 350 Watt model. When you switched things over, did that include a different PSU - which sort?

[slpopp]

The DG45ID setup is mostly new parts, it is a PCIe board vs. the AGP D865PERL board. The hard drive, sound card and Antec Fusion Remote MAX are the only re-used parts. The D865PERL setup was using an Antec 550W True Power PS, it has a 20 pin motherboard power connector.

The DG45ID build consists of the following parts-

DG45ID board
E8500 Core 2 Duo CPU with stock cooler
8GB Kingston Value Ram (four 2GB sticks)
Antec NEO Eco 520C PS (this has a 24 pin motherboard power connetor)
Saphire Ultimate HD5670 1GB graphics card PCIe
Asus Xonar Essence ST PCI audio card
Seagate 1TB hard drive
Samsung Bluray reader / DVD recorder
Logitech wireless keyboard/mouse (USB dongle)

I have tried changing the power managment settings in the BIOS and I have tried using the onboard audio/video with no success.

I did not try using the old Antec 550W True Power PS (the one with the 20 pin motherboard power connector).

The D865PERL build was running Win7 Home Premium 32 bit. The DG45ID build is running Win7 Home Premium 64 bit. The D865PERL build was running with 4GB OCZ memory and an EVGA 7800GS video card. I have also tried an EVGA 460GTX superclocked in the DG45ID build but that didn't help (just made the system noisier).

[slpopp]

How did you switch everything over to the DG45ID and did you do anything as far as the OS and what was installed on the hard disk drive(s)? I have the same hardware as you listed except 4 GB ram and the FrontView back light works fine here. My PSU is a Nexustek 350 Watt model. When you switched things over, did that include a different PSU - which sort?

The moderators or whoever is supposed to approve postings aren't doing thier job. I have replied to this post over 24 hours ago and it isn't showing up. The previous post about the USB cable said something about already submitting the post but asked if I wanted to post it again, after which it displayed immediatley.

Anyway, is the power supply you are using one that has a 20 pin motherboard power connector or one of the newer 24 pin models? The power supply I am using is an Antec NEO ECO 520C and it has a 24 pin power connector. I have an older Antec Tru Power 550W that I may try if I have time, it has the 20 pin power connector and is the one that was powering the D865PERL board - at least the DG45ID board will work with a 24 pin or 20 pin power connector.

[slpopp]

HUH????

Now that post showed right away?????

[Flying Kiwi]

Anyway, is the power supply you are using one that has a 20 pin motherboard power connector or one of the newer 24 pin models?Sorry, I didn't make myself clear enough with my setup, my FrontView back light works fine - ie I have no problem. I suspect that your needing to use that booster USB cable may be associated with YOUR PSU - either that or your installation depending how you made the changeover - hence my earlier question about it........ Mine has 20 pins (although of course using the Soundgraph adapter, it's a 24 pin plug that goes into the motherboard - just with 4 pins unconnected).

[slpopp]

It seems the extra 4 pins provide power for PCIe slots from what I have been reading.

I added the USB active extender cable to keep the LCD/Backlight from re-setting itself when the PC powers down. The backlight goes out when Windows starts to shut down but without the USB extender cable in place the backlight turns back on when the PC/PSU shuts off.

The only thing that I can think of now why yours works is your power managment settings in the BIOS. May I inquire as to how you have these set?

Maybe I should also look at the firmware version on my iMON as well.

It also seems my posts to this board are now showing up like they should. I will explaine the setup/conversion later. It was a complete motherboard rebuild (excluding soundcard and hard drive) and a fresh install of Windows 7 Home Premium ( the D865PERL board was a 32Bit OS and I have the DG45ID board set up with a 64Bit OS). It is the same Antec case used from the earlier build.

[Flying Kiwi]

If you have a seach in this forum, the exact issue you're experiencing has been documented here many times and the moderators have determined this seems to be due to a combination of factors but particularly the PSU. I've never experienced it myself.

The PSUs with 20 pin ATX connectors, as well as having a few less pins to help spread the load, do tend to have different rail specs to newer PSUs - particularly regarding how the power capacity is broken down between the different rails. The PSUs with 24 pin connectors also sometimes have multiple 12 V rails, it's all to do with the ATX revision spec.

My motherboard uses the 2nd to latest BIOS version (ending in 131) and the settings within it are all default apart from CPU C states which I have disabled to suit my E8500 CPU (this board still has some unresolved issues with some of the newer Core2 CPUs capable of running on it). I'm using the onboard audio and graphics and all the latest Intel drivers other than the IDT audio drivers - I'm using the newer Microsoft audio drivers included in Win 7 Home Premium SP1.

If you still have a different PSU that you can trial with this PC (and use the Soundgraph supplied USB header to module adapter) then it'd be worth giving that a shot to see if it makes the difference. My exact PSU is no longer available but Nexustek do have the same one with a 24 pin ATX connector and the rail specs are very similar.

[slpopp]

I have the Antec Tru Power 550W PSU that worked with the previuos build with the D865PERL board. I'll have to do some checking about the 24 vs. 20 pin connector to verify if it's true about the PCIe card power supply for the board, the Sapphire Radeon HD5670 Ultimate card I have in now has no connectors for external power from the PSU - all power is from the PCIe slot.

[Flying Kiwi]

I'll have to do some checking about the 24 vs. 20 pin connector to verify if it's true about the PCIe card power supply for the board,The idea is that if all the slots are in use with power hungry PCIe devices then as some (just like your graphics card) won't have their own power supply connector, the power has to come through the slot itself. Some motherboards such as the DP45SG (a fairly close relative of the DG45ID but capable of having 2 graphics cards installed) have an additional seperate 4 pin molex connector on the motherboard to take in extra power to supply full power for all the cards in the slots. In the case of that motherboard they say the 4 pin port should be connected to the PSU if any PCIe cards are installed.

If you want to know if your graphics cards power draw is making the difference with regard to the iMON LCD coming back on during shutdown, remove the card from the PC and try using the built in graphics port just for testing purposes (although the built in graphics are fine for everything other than heavy duty gaming IMO - I have no seperate graphics card in my DG45ID but my only game is Microsoft Flight Simulator). This may well make a difference but as the DG45ID has no additional motherboard molex connector, short of asking an expert to replace the 20 pin ATX connector from this PSU with a 24 pin one, there's no other official way of getting additional power to the board short of getting the 'right' PSU (which I suspect would mean alot of trial and error).

In the end, if you want to keep your discrete graphics card in this PC and using the USB booster cable works for resolving this matter, the easiest solution may be simply to leave that workaround in place! I suspect this'll be usefull information to Soundgraph as whatever that booster cable is doing to the USB power may be able to be incorporated into an improved USB header adapter for powering newer revisions of module (or better still, just design in such circuitry on future modules so they're more tolerant of USB power 'issues').

[slpopp]

Something strange is going on.....

I have been having weird problems with iMon Manager "receiving" repeated - constant commands despite no remote keys being pressed.

I totaly wiped the hard drive and did a fresh XP Pro install and activated it, I then installed Win 7 64 bit Home Premium upgrade and loaded relavant MB board drivers, video drivers and sound card drivers. I then loaded the iMon Manager software. I also disabled the Wake On LAN and the CPU C setting and changed the wake state from S3 to S1 in the bios prior to reloading the operating systems. Now the LCD works like it should without the USB extension cable in place.

But now I have issues with the system Blue Screening on me when using Media Center. The BSOD's "seem" to have started after doing the fix to re-register the iMon software to receive the media information from Media Center. I can't be positive about this being caused by the "fix" or a display - sound card drvier issue. The lock-up seems to happen after receiving key presses from the remote, such as when pausing music and restarting it or when skipping to the next track. The system locks up and the sound gets stuck in a short stutter loop, the iMon display also freezes. The sound card was working perfectly fine in the D865PERL build but that was running Win 7 32 bit.

I have decided to start over and build the system with a PNY 9800 GT EE board and a X-Fi Titanium HD sound card. I know, it's the last thing I should be doing to debug a system.

[Flying Kiwi]

Something strange is going on.....Not anymore if you've gotten rid of the whole setup... I assume! Good luck with your PNY setup.

BTW, if you ever do a fresh install with an 'upgrade' OS DVD in the future, they usually allow you to start with the upgrade DVD and usually just ask for details of the previous OS (eg the long number) so you don't have to install an old OS just to immediately have to install the new one over the top - it's been so long since I last had an upgrade OS version but I'm pretty sure that's still the case. It'd also be an excellent way of reducing the chances of blue screen errors and I never trust upgrade or over the top installations - totally clean installs (even with upgrade media) is the only way to go.

[slpopp]

I tried installing from the upgrade OS disk after wiping the hard drive and when it came time to put in the product key it would not accept the key from the Win 7 upgrade box, it would also not accept the key from my full install package (non-upgrade version) of XP Pro. When I entered the key for Win 7 it said it was for an upgrade installation only, not a full install from scratch.

Any way, I am beginning to question the power capabilities of the PCIe slot on the DG45ID board, maybe it is not able to supply enough power for the self-powered PCIe graphics cards (ones that do not have external power connectors). The Radeon HD5670 card was causing some of the BSOD's (errors relating to varius ATI named files) and with the PNY 9800GT card installed the GPU fan was running at max speed all the time. Maybe this is normal for this card?? This is the first Nvidia card that I have purchased that has done this, so I am guessing it's not normal. I am going to return the PNY card for a refund and just stick with the integrated graphics.

The Asus sound card may also be causing problems. I put the X-Fi Titanium HD card in and the system seemed really stable.

Time to do another fresh install using the Intel Integrated graphics and the X-Fi sound card - this PC's most inportant role is music storage - thus the reason for the sound card. It's connected to my amp via a digital connection, but the X-Fi still sounded cleaner than the onboard SPDIF.

If I disable the S5 wake from LAN and the Boot From LAN in the Bios settings (leave the wake state set to S3 and the CPU C enabled) my LCD display works as it should. I also tried to re-rout the iMon USB cable away from any power cables in the case.

Later

[Flying Kiwi]

Ahh I see the PNY was only a graphics card (I thought you'd decided to get a new motherboard). If your PC is mainly used as a HTPC or for music playback there's no reason whatsoever to install a fancy graphics card (let alone one with a high speed fan on it) as the Intel Graphics on this board is much better than previous Intel integrated graphics solutions. Blu-ray playback is brilliant and even basic games such as Microsoft Flight Simulater work fine on my machine under native graphics. If your PNY is a power hungry graphics card then yes it may have been power related, exactly as you say.

I'm surprised to hear that the Win 7 upgrade isn't as straightforward as I expected. I found this http://www.winsupersite.com/article/windows-7/clean-install-windows-7-with-upgrade-media about the topic - it may help you to do a clean install with upgrade media in the future.

[slpopp]

I'm giving up on the DG45ID build. The system was stable with the Sound Blaster X-Fi Titanium HD audio card but the sound from the optical output was not as crisp as the coaxial output of my Asus Xonar Essence ST card. The problem is the system was crashing with the Asus card regardless of wether I installed Win 7 in 32 bit or 64 bit, never had the discrete video card installed - was running with the onboard video . The Asus card is a PCI card so there is only the one slot with the DG45ID board. Rather than sacrifice sound quality for speed I put the old system back together with the D865PERL board (thank God for Acronis True Image). I ordered a new aftermarket CPU cooler that is supposed to be a lot quiter than the stock cooler, hopefully it is; that's the only thing that is really anoying using the D865PERL setup - the stock cooler for the P4 3.2E processor.

My current desktop uses the DP45SG board that you mentioned earlier, I absolutley love this board. It has never, NEVER, given me any problems not matter what I install in the system. I think I will wait a little longer and build a new desktop with whatever the current hardware is and demote the DP45SG board to HTPC duties.

[Flying Kiwi]

My current desktop uses the DP45SG board that you mentioned earlier, I absolutley love this board. It has never, NEVER, given me any problems not matter what I install in the system. I think I will wait a little longer and build a new desktop with whatever the current hardware is and demote the DP45SG board to HTPC duties.Have you tested this board using the TOSLINK (optical) output with Dolby Digital playback occurring? Do the native Microsoft drivers allow this on your board or is it only the IDT ones that give this for you? I'm glad you're happy with that board but I'm trying to help someone else with that board who's having audio probs so it'd be good to hear your experience.

[slpopp]

Have you tested this board using the TOSLINK (optical) output with Dolby Digital playback occurring? Do the native Microsoft drivers allow this on your board or is it only the IDT ones that give this for you? I'm glad you're happy with that board but I'm trying to help someone else with that board who's having audio probs so it'd be good to hear your experience.

I assume you are asking about the DP45SG board. I haven't used the on-board audio on that board, I have another Sound Balster X-Fi Titanium Fatality Championship card installed on that one. It does use the same sound chip/codec as the DG45ID though ( Intel HD Audio interface - IDT 92HD73E audio codec ). One thing I did notice about the DP45SG board though is it comes with a DVD that has a bunch of extra software on it and one of them is Dolby Control Center - I don't know exactly what that software does, but it looks like it allows you to set up your speaker system visually.

Sorry I couldn't help more.

P.S. - if it is a crashing issue more than a multi-channel audio issue these boards are particularly senitive to the type of RAM that is installed. I am using Kingston ValueRAM KVR1333D3K2/4GR ( Four GB kit - two 2GB sticks ), I have 8GB installed on this board and I am running Windows 7 Home Premium 64 Bit. I have one EVGA GTX 460 video card powered by a Thermaltake Toughpower 700W PSU.

[Flying Kiwi]

Thanks for that update. Although the same sound chip and drivers (CODEC) appears to be used on both boards, I've received reports that the native Microsoft Win 7 SP1 HD Audio drivers do not enable the optical S/PDIF port on the DP45SG yet they definitely do on the DG45ID (albeit with limited options eg no speaker config possible and limited Dolby Digital config options). Is the reason why you've installed the soundcard because you had problems getting the onboard audio working properly/reliably or was it just that you heard that soundcard was to good to refuse?:cool:

[slpopp]

Is the reason why you've installed the soundcard because you had problems getting the onboard audio working properly/reliably or was it just that you heard that soundcard was to good to refuse?:cool:

I also do work with midi music. I have a few retail soundfont banks (some were very pricey) and the only soundcards I used in the past were SoundBlaster. The Asus Essence ST was my first non-SoundBlaster card. With Windows XP and the Titanium Fatality Championship card I was having problems with the audio clicking on recorded files ( such as when converting cassette tapes to CD ), it would not click if I used the X-Fi Platinum that I also have. I have not tried recording with the Titanium Fatality Championship since I switched to Windows 7 ( sounds like something to try tonight ).

edit - Should have mentioned I never gave the on-board audio a thought because of the soundfont bank files for midi work - I have never used it on the DP45SG.