Windows 7 build 7600 error

[corvy]

I cannot get any of the drivers to work on build 7600, worked fine on build 7100. Since 7600 is expected to be RTM this is a problem :)

The error seems to be frontend application related. I get an "the application experienced an error and needs to be closed ....".

[Flying Kiwi]

I cannot get any of the drivers to work on build 7600, worked fine on build 7100. Since 7600 is expected to be RTM this is a problem :)

The error seems to be frontend application related. I get an "the application experienced an error and needs to be closed ....".With mine I just let Win7 automatically detect the TV card and install drivers on my PC (also for the Intel G45 graphics but iMon doesn't support this). It would sure be nice if Soundgraphs iMon had the same level of integration with Microsoft for driver installs and updates. What do you say Soundgraph, are we going to get this with future releases?

[slash.kim]

Dear Flying Kiwi,

We have two types of hardware/firmware of iMON product; One uses our own OEM driver and the other uses MS native HID driver.

The new hardware uses MS native HID driver and there's no installation CD needed in order to install driver. (However, the installation CD is need to install iMON/iMEDIAN HD Software.)
The old hardware used our own OEM driver, of which name is "SG Remote Control Device" in Device Manager. This driver was certified by WHQL and this driver was included in Windosw XP SP2 installation. We'll check there's something change in the policy to add OEM driver to Windows7 installation file.

Thanks and best regards,
slash.kim

[Flying Kiwi]

Dear Flying Kiwi,

We have two types of hardware/firmware of iMON product; One uses our own OEM driver and the other uses MS native HID driver.

The new hardware uses MS native HID driver and there's no installation CD needed in order to install driver. (However, the installation CD is need to install iMON/iMEDIAN HD Software.)Oh I see what you mean now - thanks for that explanation slash.kim. The fact that FrontView didn't work after a fresh install of Windows 7 led me to (mistakenly) assume that was because drivers weren't loaded, where in actual fact the native drivers were loaded (and there's no questionmarked devices in Win 7 you'll be pleased to know) but it was just the fact that a controlling program such as iMon was needed to actually work the screen (don't know about the remote control because I haven't tried it). In light of this little bit of extra knowledge I know have, I withdraw my request for Windows Update support of FrontView as that (to me) is beyond what Windows Update is for ie driver installation vs what this would be which is actually Application/Program installation. :)

[stimpy77]

Dear Flying Kiwi,

We have two types of hardware/firmware of iMON product; One uses our own OEM driver and the other uses MS native HID driver.

The new hardware uses MS native HID driver and there's no installation CD needed in order to install driver. (However, the installation CD is need to install iMON/iMEDIAN HD Software.)
The old hardware used our own OEM driver, of which name is "SG Remote Control Device" in Device Manager. This driver was certified by WHQL and this driver was included in Windosw XP SP2 installation. We'll check there's something change in the policy to add OEM driver to Windows7 installation file.

Thanks and best regards,
slash.kim
I just wanted to follow-up on this because there are other people out there who can benefit like I would have. I have an Antec Fusion Black HTPC case and was using Vista and the iMON software that came with the case, but after upgrading from Vista to Win 7 beta / RC and reinstalling the iMon drivers everything stopped working, I only got errors with the iMon drivers. I'd all but given up, believing that SoundGraph wasn't going to show us any love. After seeing the above, I was hopeful again, perhaps even if it's still not working we could follow up and see what their status was.

But I made the upgrade to the official RTM version (build 7600) and actually the driver doesn't fail to install anymore. The VFD isn't showing anything, it's blank (might need configuring, dunno), but at least the remote control works and iMON isn't saying that the hardware is disconnected.

[johnny.hur]

Dear stimpy77,

We’ll release the official version of iMON / iMEDIAN HD keeping pace with the official release of Windows 7.
And we’ve tested iMON product with Windows 7 Beta/RC/RTM.
However, the driver problem you have didn’t happen.

If the remote works fine and VFD doesn’t display anything, please check out “Run FrontView When iMON Starts” and “Turn On/Off FrontView” options in iMON Manager>iMON Utilities>FrontView>Common Tab.

Regards,
Johnny Hur

[djmc321]

The VFD isn't showing anything, it's blank (might need configuring, dunno), but at least the remote control works and iMON isn't saying that the hardware is disconnected.

I am also having this same problem on an Antec Fusion case.

I am still on 7100 though, however the display was working 100% perfectly until last week.

The only major non-windows update that I made recently was updating the NVidea Chipset (to 15.37 as I was told to by Windows 7 notifications).

I have checked the settings in iMON and everything is correct:

Run Frontview when iMON starts = Always
Turn off Frontview during video playback = No
Sheduled display = Disabled

I am running Windows 7 64-bit (RC 7100)

[djmc321]

I am also having this same problem on an Antec Fusion case.

I am still on 7100 though, however the display was working 100% perfectly until last week.

The only major non-windows update that I made recently was updating the NVidea Chipset (to 15.37 as I was told to by Windows 7 notifications).

I have checked the settings in iMON and everything is correct:

Run Frontview when iMON starts = Always
Turn off Frontview during video playback = No
Sheduled display = Disabled

I am running Windows 7 64-bit (RC 7100)

This problem is now resolved... I didn't do anything so I guess iMON auto-update fixed the issue.