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nuszplz
07-23-2009, 06:58 PM
Hallo!

I tried to upgrade my IMON 6.01.0122 software to the new 7.60.0521 version.

Before the upgrade, i tried to uninstall the previous version, but during the uninstall process i have got the following error:
" The unistall process couldn't remove the H:\Program files\SOUNDGRAPH\IMON\System file because another program or process is using it!"
(I know this path is a folder nad not a file! )
I had 4 choice: defer, Skip, try again, Cancel"!

I chose the "SKIP"! After the uninstall process i installed the new software.

I wanted to start the new IMON or IMEDIN HD but the progam won't start by reason of configuration error!

I look forward to hearing from you as soon ass possible!

Yours sincerely!
nuszplz

Ponders
07-23-2009, 07:56 PM
Hi nuszplz

To uninstall completely, be sure to also remove any Soundgraph folders from
All Users/../Application Data
%USERNAME%/../Application Data

I dont run Vista so I'm afraid I can't give better path details.

There is also a registry entry but I didn't find anything there that would break things.

hth

nuszplz
07-23-2009, 09:33 PM
Hi nuszplz

To uninstall completely, be sure to also remove any Soundgraph folders from
All Users/../Application Data
%USERNAME%/../Application Data

I dont run Vista so I'm afraid I can't give better path details.

There is also a registry entry but I didn't find anything there that would break things.

hth


Hi Ponders,

Thank You for your short answer! I hope it will help me! :)
I will try it when go home after the work!

Regards!
nuszplz