No remote control function on W7

[Pauls]

Dear Soundgraph guys,

The remote control for the Antec Micro Fusion Remote 350 equipped with the RM100, does not respond at all. Also tried the MCE remote, same problem.
I've installed the previous and latest version driver on W7, Vista and WXP, all no effect.
iMon firmware version ver 0x380102
S/W version 7.77.1022
The S/W ring is blue, also tried resetting the remote control.
Also tried the 3 different remote control options.

I connected an ohm meter to the power sw connector from the unit (the one that goes to the Motherboard).
When I press the off button on the remote, the power sw connector react as a short cicuit so that looks ok.
The off button is the only button that give a reaction, the on button gives no respons on this power sw output.

I also checked the signal of the IR reciever on the scope.
On all buttons of the remote it gives a puls signal.

So, it looks like the H/W is oke, but why no respons to the system?

I hope I demonstrated enough effort to come to a solution.
The different subjects on this forum are not helping me.
Please advice, because it's a lot of money to let it dust away............

Greetz,

Paul

[Seppo]

Hi Paul,

I've just updated my iMon software to version 7.78.1125 and now the remote works just fine.

Hope I could help.

Seppo

[Pauls]

how did you obtain this version.
7.77 is the laterst in the download section.

Greetz,

Paul

[Pauls]

Found it, online update.
But....still not working.
I'll send it back to supplier, most likely a faulty unit....

Greetz

[johnny.hur]

Dear Pauls,

I’m sorry for your inconvenience.
If the same problem happens, please let me know it on this thread.

Regards,
Johnny Hur

[ThomasG]

Hi Pauls,
I have the same problem with an Antec Fusion Remote case. Have you found a solution for your problem?

Greetz

Thomas

[Techior]

Hi,

I have a brand new eMachines EL1830 which came with Windows 7, so I plugged in my trusty Imon Pad (which had been working fine on Windows XP on another PC, installed the latest version, allowed it to update, I even installed the new beta patch! (iMON_Patch_7_80_1224_Beta). BTW, it never worked on either 7.77 nor the updated nor the beta.

IMedian works fine but I have to use the mouse because the remote doesn't seem to work! The led indicator in the "bubble" shows the signal gets to it fine, but no reaction from the software. Not even for an unrecognized signal!

HELP!!!!
Thanks,
Mark